Delete your Mindra account and data
Last updated: 04/09/2026
This page explains how Mindra app users can delete their account and which data is deleted or retained.
Developer: Totta Consultoria e Sistemas LTDA (CNPJ 58.616.470/0001-64), operating under the Inteligencialy brand
App: Mindra
Contact: inteligencialy@inteligencialy.com
How to delete your account
- Open the Mindra app and sign in to the account you want to delete.
- Go to Settings.
- Tap Delete my account.
- Read the permanent deletion notice.
- Confirm the deletion in the final step.
What is deleted
- User account.
- Profile data associated with the account.
- Conversation history.
- Attachments and data linked to normal account usage, except where legal retention is required.
What may be retained
- Purchase and billing records where required by legal, regulatory, tax, or accounting obligations.
- Minimum information needed for fraud prevention, security, and legal defense in administrative or judicial proceedings, where applicable.
Timing and notes
- Deletion is requested by the user directly in the app, with no email request required.
- After confirmation, data is deleted or anonymized within a reasonable period, subject to applicable legal retention requirements.
- Deletion is permanent and may prevent recovery of history, attachments, and unused benefits.